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Help Page Content

Missing Account Information

To ensure your Grants.gov account is complete and to improve account management processes, you may be prompted to enter missing required or optional account information.

How to Enter Missing Required Account Information

  1. If your account is missing required information, you will automatically be prompted by the Missing Account Information pop-up window after logging in to Grants.gov.

  2. Enter information in all fields marked with a red asterisks (*). The Save & Continue button will activate only after you complete all the required fields. Information may only contain alphanumeric characters, question marks, periods, dashes, underscores, and the @ symbol.

  3. Verify that your information is correct.

  4. Click the Save & Continue button. If successful, you will receive a confirmation message.

How to Enter Missing Optional Account Information

  1. If your account is missing optional information, such as a mobile phone number used to reset a forgotten password, you may be prompted with an opportunity to add the information after logging in to Grants.gov. When adding a mobile phone number (US only), you will need to re-enter the mobile phone number in a confirmation field.

  2. Click the Save & Continue button after entering the optional account information. Or click the Cancel button to continue without adding the optional information to your account profile.